Business Automation
Cloud Pak for Business Automation Sales Kit
IBM Cloud Pak for Business Automation is a modular set of integrated software components, built for any hybrid cloud, designed to automate work and accelerate business growth. This end-to-end automation platform helps you analyze workflows, design AI-infused apps with low-code tooling, assign tasks to bots and track performance.
Automate different types of work
Simplify complex workflows, manual tasks, decision-making, data extraction, record management, document governance and compliance, and more.
Gain deeper actionable insights
Use dashboards to identify issues and recommend steps for quick resolution and continuous improvement.
Alleviate skill gaps
Use data to identify gaps, then build low-code and no-code apps with AI and deep technical expertise.
Deploy anywhere
Gain the flexibility to deploy across any cloud managed by you or IBM as SaaS.
IBM Robotic Process Automation Sales Kit
Going from simple, back-office task automation to scaled automation to handle time-consuming business processes can be a challenge. The IBM Robotic Process Automation offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.
Features
Get started quickly
Get simple licensing, low-code development and deployment options.
Operationalize AI
Employ RPA bots that can act on AI insights to complete tasks quickly.
Achieve faster ROI
Get proven ROI within the first day of production.
Focus on business and IT
Automate use cases such as event management, help desk and more.
Get full-featured RPA
Automate more work with integrated OCR and intelligent chatbots.
Reduce cost of ownership
Run multiple software bots on the same virtual host.
IBM Process Mining Sales Kit
Process mining helps businesses make faster, more informed decisions for process improvement through data-driven insights. Gain complete process transparency using data from your business systems, such as ERP and CRM, pinpoint inefficiencies and prioritize automation by impact and expected ROI. Drive continuous process improvements by triggering corrective actions or generating RPA bots.
Features
As-is process model discovery
Access a fact-based process model with insights from stakeholders and data sources into how your business is working.
Automated RPA generation
Identify automation opportunities, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation.
AI-powered process simulations
Predict the impact and ROI of change initiatives and identify potential operational risks before making investments by performing what-if analyses.
Conformance checking with root cause analysis
Analyze non-conformant cases to identify the root causes of deviations, stakeholders involved and impacts on key performance indicators (KPIs).
Seamless user experience
Integrate with hundreds of sources including SAP, Oracle and more. Deploy anywhere and customize dashboards with a low-code/no-code platform.
Desktop user interactions recording
Enhance process analyses with task mining for a holistic view into processes and tasks. Reach process transparency to make key decisions.
FileNet Sales Kit
IBM FileNet Content Manager is a flexible, full-featured content management solution that provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep insights from your unstructured content. Use it to create innovative business applications on any cloud and more effectively manage all your content, from any source.
Simplify and accelerate solution development
Content managers and business users can engage low-code tools and modern GraphQL APIs to create secure, content-centric applications that can handle large volumes of documents to deliver results.
Save time and create visibility
Quickly search for content across the enterprise, including information captured from paper documents. Securely share content with external users from any device and within existing applications.
Improve productivity
Activate content by using deep learning AI to extract insights and data from unstructured content. Maximize productivity by eliminating manual document classification and error-prone metadata entry.
Improve your customers’ experience
Reduce turnaround times by streamlining content management processes and delivering critical content where it is needed most. Accelerate customer support inquires, payments, approvals and more.
IBM ECM System Monitor Sales Kit
IBM® Enterprise Content Management System Monitor helps manage your business automation (BA) ecosystems by giving BA administrators, IT operations and service desk staff full insight into BA health 24/7. The proactive application health monitoring helps protect the productivity of users and optimize your customer experience.
Higher productivity
Get the service quality that workers need to ensure customer satisfaction across lines of business.
Lower costs
Automate routine activities in system administration 24/7 to make IT operations more cost-effective.
Support IT service management
Provide meaningful event information to central ITSM processes and tools like IBM Watson® AIOps.
Work across environments
Monitor your BA solutions no matter where they run: on premises or in any cloud environment.
IBM Content Manager OnDemand Sales Kit
IBM Content Manager OnDemand automatically captures and stores documents and offers powerful search and retrieval options. The solution can be deployed on premises or in a secure, single-tenant IBM Cloud® infrastructure.
Automated information storage
Archives, captures and stores high volumes of outbound statements and correspondence.
Fast, versatile search
Offers powerful archive, search and retrieval options with a web client solution.
360-degree customer view
Creates a 360-degree view of each customer and delivers that view to the right person, in the right place.
Improved customer retention
Serves as a platform for implementing electronic bill presentment and payment solutions for improved customer service and retention.
High availability
Provides a single-tenant private infrastructure provisioned across dual data centers for high availability.
Reduced IT burden
Supervises application-specific administration tasks, freeing your IT staff to focus on other priorities.
Automation Document Processing (ADP) Sales Kit
The IBM Automation Document Processing solution combines AI with deep learning and low-code tooling to help you eliminate manual document processing. Classify and extract information from your business documents more quickly, easily and accurately.
Adapt quickly with AI
Model and process new documents rapidly using deep learning.
Power transformative applications
Deliver more data faster to digital transformation projects with AI-led automation tools.
Get a faster return on investment
Reduce project lead times and risk with rapid training, building and deployment.
Datacap Sales Kit
IBM® Datacap software is a key capability of the IBM Cloud Pak® for Business Automation. It streamlines the capture, recognition and classification of business documents. Its natural language processing, text analytics and machine learning technologies identify, classify and extract content from unstructured or variable paper documents.
Advanced document capture
Supports multichannel input from scanners, faxes, emails, digital files such as PDF, and images from applications and mobile devices
AI-infused intelligent processing
Uses machine learning to automate the processing of complex or unknown formats and highly variable documents difficult to capture with traditional systems
Export to other targets
Enables you to export documents and information to a range of applications and content repositories from IBM and other vendors
Highly adaptable rules-based capture
Offers configuration of capture workflows and applications using a simple point-and-click interface to speed deployment
Role-based redaction
Enables documents to be redacted automatically based on the role of the requester to block out information according to a user’s specifications
Business Automation Workflow Sales Kit
IBM® Business Automation Workflow is a key capability of IBM Cloud Pak® for Business Automation. It unites information, processes and users to help you automate digital workflows on premises or on cloud. Create workflows that increase productivity, improve collaboration between teams, and gain new insight to resolve cases and drive better business outcomes.
Integrated BPM and case management
Consolidate and standardize task work for easier prioritization. Combine process-centric and case-centric work in repeatable business workflows to meet wider enterprise needs.
Improved customer service
Expedite client engagement by providing workflow participants and case workers with access to systems, information and analytics. Speed transactional workflows and case resolutions.
Enhanced decision making
Use built-in visibility and powerful analytics to identify the best actions to resolve cases quickly and improve collaboration between IT and business teams.
Manageable startup costs
Start projects small with low startup costs and a subscription-based consumption model, then grow and scale smoothly from initial project to enterprise-wide program.
Easy access
Take advantage of a self-service portal for access to the development, testing and runtime environments.
IBM Automation Workstream Services Sales Kit
IBM Automation Workstream Services is a business productivity tool that empowers people in your organization to automate common work patterns in minutes, with no technical skills or ramp-up required. Workstream Services provides a no-code solution that enables non-technical users to configure, create, publish, and run their own workstreams to streamline inefficient processes and fast-track activities in their everyday work.
- Workstream Services improves the agility of the business by expanding the resource pool and making better use of the non-technical skillset. It offers a simple, rapid way for users who are not developers to work smartly, automate steps on the fly, and do things easily before other, more technical things are even required. IT cannot address all the requests for automation, so users can take charge over their own automation without relying on outside support.
- Workstream Services boosts productivity by cutting down development time and increasing efficiency of business workers who complete work using no-code tools.
- Workstream Services accelerates the time to value by enabling you to utilize your business resources to deliver workstream solutions that orchestrate activities performed by your human and digital workforce within a very short span of time compared with traditional techniques.
IBM Operational Decision Manager Sales Kit
As part of IBM Cloud Pak® for Business Automation, IBM Operational Decision Manager helps you analyze, automate and govern rules-based business decisions. The solution can authorize a loan, decide on promotional offers or detect a cross-sell opportunity with high precision and customization.
Full decision management
Manage discovery, updating, testing, simulation and deployment.
Designed for business users
Discover, author and maintain business decisions without coding.
Business policy updates
Update and deploy business policies quickly and efficiently.
Flexible environments
Deploy on premises or on the cloud environment of your choice.
Integration options
Integrate with virtually any enterprise or mobile application.
Multiple deployment options
Choose from a flexible monthly subscription or an express edition.
Automation Decision Services Sales Kit
IBM Cloud Pak® for Automation assembles certified software from the IBM Automation Platform for Digital Business on multiple cloud infrastructures. A private cloud vendor can be used as an enabling layer with a user interface and command line to limit access to members of an enterprise and partner networks.
Modeling and authoring business decisions
The intuitive and graphical user interface of Decision Designer brings together all the tools business experts need to model complex business decisions.
Infusing business decisions with machine learning
The data of your organization contains highly valuable information that you can use to help you make better decisions. You can integrate predictive models with decision models to gain insight into your data and make business decisions with greater accuracy.
Collaborating on decision services
Automation Decision Services provides enhanced collaboration workflows and greater control over decision files.
Deploying and executing decision services
When a decision service is ready for deployment, it can be securely deployed through a continuous integration and delivery (CI/CD) stack before being rolled out to production. Alternatively, in version 20.0.3, you also can deploy decision services directly from Decision Designer.